We at Subway place a high importance on providing each and every one of our customers with exceptional service, excellent ingredients, and a welcoming and comfortable environment in which they may enjoy the sandwich that best suits their preferences.
When you walk through our doors, our objective is to constantly exceed your expectations and go above and beyond what you anticipate.
We utilize the Subway Listens survey platform as our official method to determine how well we are performing in respect to our most valued critics, who are you, the customer.
The fact that you spent a short amount of time taking pictures of various aspects of your most recent visit to the Subway restaurant is something that we are quite grateful for.
By providing us with your opinion, we are able to identify areas that still want improvement as well as provide advantages that ought to be preserved. Because of your thoughtful participation, the future eating experiences of customers at all 60,000 of our locations throughout the globe will be substantially enhanced.
We would like to express our gratitude for your candid comments by providing you with coupon coupons that can be used for free cookies at your subsequent visit.
Both the Subway brand and its loyal customers stand to benefit from the establishment of the Subway Listens program. We would want to express our thanks by presenting you with well-deserved treats while also soliciting your honest input in order to facilitate ongoing enhancements.
Why We Value Your Opinion
We are able to immediately improve on variables that are detracting from pleasant encounters while simultaneously doubling down on areas that are already succeeding thanks to the monitoring of key indicators like service friendliness, order correctness, restaurant cleanliness, in-store atmosphere, and overall visit happiness.
Our corporate team is able to implement significant changes across the board. These changes include greater training of personnel, upgrading of facilities, revision of policies, and enhancement of quality controls in order to continuously optimize operations.
The very beneficial insights that are provided via the completion of thoughtful Subway Listens surveys equip our team.
Tracking and analyzing trends also helps foresee changing consumer wants, which allows us to maintain our menu selections, shop functionality, and personnel duties at a level that is ahead of the curve and consistently exceeds expectations.
How Subway Listens to Surveys Work
- Obtaining your complementary cookie offer and taking part in our quick customer feedback surveys may be accomplished by simply doing the following:
- If you make any purchase, you will be given a receipt that contains a one-of-a-kind survey number that may be used to order feedback.
- When you go to SubwayListens.com: You will be able to start the questionnaire within seven days if you enter the survey code.
- Discuss Your Experiences with the Subway: On a scale from one to ten, rate the various features of your visit.
- Instantly acquire a coupon for one free cookie by selecting the “Receive Cookie Coupon” option.
- When you come back, you will be rewarded with: Applying a promo code to your Subway order will result in the gratis of a delicious cookie.
Additionally, in addition to using input to shape changes across all locations in order to provide a consistently exceptional experience whenever and wherever you next visit Subway, it is a really pleasant experience to get a complimentary freshly baked cookie as an additional “thank you” for your time with the company.
To assist stacked sandwiches, customized subs, and smiling staff remain ahead of the curve, we invite all recent customers to spend just a few minutes to complete a Subway Listens survey. With this survey, you will not only be able to reward yourself to delicious redemptions, but you will also be helping to keep Subway ahead of the curve.
When you provide input, you make each cookie more unique because you are aware that you were a part of the process of making real changes that are eventually going to be implemented. You should welcome any reason that would allow you to keep those cookies on the home.
Conclusion
When it comes to determining our future course of action and the formula for success, our customers are the ones who are in charge here at Subway. We strongly welcome your honest opinion on the event in order to have a better understanding of the existing strengths that need to be improved upon and the weak aspects that need improvement.
When you take the time to fill out meaningful Subway Listens surveys, you will not only earn free food as a symbol of gratitude, but you will also be contributing to the development of improvements that will elevate repeat visits.
Please be aware that your opinions are taken into consideration, and that every cookie redemption serves as a reminder of our shared purpose to continue to surpass expectations, one delicious sub at a time. We take great pride in the fact that we continue to provide you with subs while simultaneously making improvements by listening to what you have to say.